Last updated October 7, 2026
ClozeLoop, Inc. ("ClozeLoop," "we," "us," or "our") provides sales enablement software and services, including the ClozeLoop web application, the ClozeLoop Transcript Capture browser extension, and related services (collectively, the "Services").
This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have. It applies to our website at www.clozeloop.com, our web application, our browser extension, and any other website or product that links to this Privacy Policy.
Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.
ClozeLoop plays two different roles depending on the type of information involved:
Data controller. When you visit our website, request information from us, or communicate with us, ClozeLoop is the data controller for the personal information you provide. We decide what personal information is collected and how it is used.
Service provider. When our customers use the Services to process content (including sales call transcripts, practice role play sessions, and related sales materials), the customer is the data controller of that content. ClozeLoop processes that content on the customer's behalf and in accordance with our agreement with the customer. If you are an end user of a customer's ClozeLoop deployment (for example, a sales representative whose call was analyzed), please contact the customer directly with any questions about how your information is being used.
We collect information you provide when you interact with us, including:
Our customers use the Services to analyze content, which may include sales call transcripts, sales artifacts, scorecards, practice role play sessions, and related materials. This content may contain personal information about the customer's employees, sales representatives, customers, or prospects. ClozeLoop processes this content on behalf of the customer under the terms of the applicable customer agreement.
Content from real conversations. ClozeLoop does not record, originate, or capture your conversations with other people. It does not join, dial into, or listen to your meetings or calls. Content from real conversations reaches ClozeLoop in one of two ways: the customer submits it, or an administrator at the customer's organization has connected and authorized a third-party platform from which ClozeLoop retrieves it at the direction of an authorized user. The Zoom Integration and Google Meet Integration sections below describe these connected platforms. In both cases, the customer is responsible for obtaining any consent required by applicable law from conversation participants.
Practice role plays. Practice role plays work differently from real conversations, and ClozeLoop does record them. When a user starts a practice role play, the Services capture that user's microphone audio for the duration of the session, and record and transcribe it so the session can be scored and reviewed. The only participants are the user and a simulated AI persona, so no other person is recorded, and the consent obligations described above do not apply. The user chooses when a role play starts and ends. Role play audio, transcripts, and scoring output are retained under the Data Retention section below.
When you use our website or Services, we automatically collect certain information about your device and interactions, including:
We may receive information about you from third parties in limited circumstances, including:
Publicly available sources, such as company websites and business directories, for sales and marketing purposes.
Business partners and integration providers whose services connect with the ClozeLoop Services at your or your customer's request.
Analytics and marketing service providers that help us understand and improve our website and Services.
We use information for the following purposes:
The ClozeLoop Services use artificial intelligence to analyze and score sales content. We want to be clear about how AI is used with your data.
ClozeLoop does not train models on customer content. ClozeLoop does not develop, train, or fine-tune its own machine learning models using content submitted by customers. We do not use one customer's content to improve results for another customer.
Language model providers: training disabled. ClozeLoop uses large language model providers to generate scoring and analysis. We have configured our accounts with these providers so that content transmitted for analysis is not used for their model training, and we treat that configuration as a condition of using a language model provider for customer content.
Model improvement programs at certain providers. Certain other providers that support the Services, including providers of speech processing technology, operate model improvement programs under which data submitted through their interfaces may be used by that provider to improve the accuracy and quality of its own services. Providers that operate these programs typically offer preferential pricing to participants, and ClozeLoop's pricing reflects that participation.
Where such a program applies, the provider uses the data to improve its own general-purpose models. Under the terms we have agreed to with these providers, the data is not redistributed to other third parties without permission and is not used to build advertising or marketing profiles.
Customer opt-out. Customers who do not want content submitted through their account included in a provider's model improvement program may request exclusion by contacting us at the address below. We will configure the affected processing accordingly for that customer. Because participation in these programs is tied to preferential pricing from the provider, exclusion may affect the pricing of a customer's subscription. We are happy to discuss this at any point, including before signing or at renewal.
AI output is decision support. Scoring, analysis, and other output produced by the Services is intended as decision support for customers and their sales teams. Customers and their users are responsible for reviewing AI output before relying on it or acting on it.
We share information only as described below. We do not sell your personal information.
We use third-party service providers (sub-processors) to help us operate the Services. These providers process information on our behalf under written agreements that require them to protect the information consistent with our obligations to you and our customers. The categories below cover every function for which a sub-processor may process customer data:
| Category | Information processed |
|---|---|
| Application and data hosting | Account data, application data, customer-submitted content |
| Cloud infrastructure and file storage | Data at rest, audio and other uploaded files |
| Content delivery and network security | Network traffic in transit, transient request data |
| Language model inference for analysis and scoring | Transcripts and prompts sent for analysis, with model training disabled |
| Speech processing, speech to text and text to speech | Audio submitted by customers, retrieved from a connected platform, or captured during a practice role play, and the transcripts generated from it |
| AI media generation | Scenario scripts and generated media assets |
| Transactional email delivery | Recipient email addresses, message content |
| Product analytics | Application event data, usage metrics |
| Internal business productivity | Internal business communications |
A current list of sub-processors is maintained internally and may be updated from time to time. Customers may request the current list at any time by contacting us at the address below.
ClozeLoop is provided to organizations, and the customer organization, not the individual user, is the unit within which information is shared. If you are an end user of a customer's ClozeLoop deployment (for example, a sales representative), your activity within the Services and the content you submit or that is submitted about you, including call transcripts, recordings, scoring and analysis output, practice role play sessions, coaching notes, meeting agendas, and information that reaches ClozeLoop through an integration you or your organization connected, may be accessible to other authorized users at the same customer organization, including teammates, managers, administrators, and coaches, in accordance with the customer's configuration of the Services. ClozeLoop does not make one customer's information available to users at another customer.
If ClozeLoop is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information we hold may be transferred as part of that transaction. We will require any successor to honor the commitments we have made in this Privacy Policy or provide equivalent notice to affected individuals.
We may disclose information if required to do so by law or in response to a lawful request from a public authority. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We may share information for any other purpose disclosed to you and with your consent.
We do not sell your personal information.
We do not share your personal information with third parties for their independent advertising or marketing purposes.
We do not train ClozeLoop models on customer-submitted content, and we do not use one customer's content to improve results for another customer. See the Artificial Intelligence and Machine Learning section above for how our providers handle content.
We use cookies and similar technologies on our website to operate the site, remember your preferences, understand how the site is used, and support our marketing activities. Cookie categories we use include:
Most browsers let you control cookies through their settings. Disabling cookies may affect the functionality of the website. Where our website is configured to detect them, we honor Global Privacy Control (GPC) signals as an opt-out request for the sale or sharing of personal information (although we do not sell or share personal information for cross-context behavioral advertising).
We retain information for as long as needed to provide the Services and for the additional purposes described in this Privacy Policy. Specific retention practices include:
We take reasonable and appropriate administrative, technical, and physical measures to protect information we hold. These measures include encryption of data in transit and at rest, multi-factor authentication for administrative access, access controls, logging and monitoring, annual application-level security review, and a documented incident response plan.
No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee its absolute security.
Depending on where you live, you may have specific statutory rights regarding your personal information. This section describes those rights and how to exercise them.
Regardless of where you live, you may contact us to request access to the personal information we hold about you, to request that we correct inaccurate personal information, or to request that we delete personal information. Requests may be submitted by email to info@clozeloop.com or by mail to the address listed at the end of this Privacy Policy.
We will acknowledge your request within ten (10) business days and respond substantively within forty-five (45) days, subject to any extension permitted by applicable law. We may need to verify your identity before completing your request, and we may decline a request in whole or in part where we are required to retain the information by law, where completing the request would compromise the privacy or security of another individual, or where an exception under applicable law applies. If we decline a request, we will explain why.
If you are an end user of a customer's ClozeLoop deployment (for example, a sales representative whose call transcript was submitted for analysis), the customer controls that content and we process it on the customer's behalf. We will forward your request to the relevant customer and direct you to them, and we will assist that customer in responding as required by our agreement with them.
Residents of certain U.S. states, including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, may have the following rights:
Specific rights vary by state. To exercise these rights, contact us using the details below. If you are an authorized agent making a request on behalf of a consumer, we will require written documentation of your authority to act on that person's behalf.
If your request is denied in whole or in part, you may appeal our decision by replying to our response with your reasons. We will respond to appeals within the timeframes required by applicable law.
California Civil Code Section 1798.83 permits California residents to request certain information about our disclosure of personal information to third parties for those third parties' direct marketing purposes. ClozeLoop does not disclose personal information to third parties for their direct marketing purposes.
ClozeLoop does not sell personal information, and does not share personal information for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act (as amended).
ClozeLoop is based in the United States. Availability of our products varies by product and by the channel through which the product is distributed. Not every ClozeLoop product is offered in every region.
Except where ClozeLoop has expressly agreed otherwise in a written customer agreement, ClozeLoop products are not offered to, and are not intended for, individuals or organizations located in the European Union, the European Economic Area, the United Kingdom, or Switzerland.
Where a ClozeLoop product is distributed through a third-party application marketplace or integration platform, regional availability is set at the marketplace level and may be more restrictive than the availability of our other products. The listing for each such product reflects the regions in which it is offered.
If you are located in a region where a ClozeLoop product is not offered, please do not use that product. If we become aware that we have collected personal information from an individual in such a region in connection with a product not offered there, we will delete that information.
Where ClozeLoop makes a product available in a region outside the United States, information may be transferred to, stored in, and processed in the United States. By using that product from a location outside the United States, you consent to the transfer of your information to the United States, which may have data protection laws different from those in your country of residence. Where a written customer agreement extends a product to a region that has additional data protection requirements, those requirements are addressed in that agreement and in any accompanying data processing agreement.
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a person under 18, we will delete that information. If you believe we may have collected personal information from a person under 18, please contact us.
ClozeLoop offers an optional integration with Zoom. The integration is enabled only when an administrator at your organization connects it and authorizes ClozeLoop's access. This section describes what the integration accesses and how that information is handled.
If your organization connects Zoom, we access the following on a read-only basis in order to score calls:
We do not create, modify, or delete anything in your Zoom account. Access is limited to the scopes your administrator approves at the time of connection and can be revoked by your administrator at any time.
We store the OAuth token that authorizes the connection. The token is encrypted at rest and is deleted when your administrator disconnects the integration.
Recordings and transcripts are fetched from Zoom on demand at the time a call is scored, not continuously. ClozeLoop does not store recordings or meeting audio. Where a recording has no transcript, the audio is processed by our speech processing sub-processor to produce one, and only the resulting text is retained. The transcript text, the scoring output generated from it, and associated metadata such as the call title, date, and participants are retained in your ClozeLoop workspace and are subject to the Data Retention section of this Privacy Policy. You may request deletion of a transcript at any time.
Content retrieved through the Zoom integration is processed using the sub-processors listed above.
Where a Zoom recording includes a Zoom-generated transcript, ClozeLoop retrieves that transcript and scores it. Where a Zoom recording does not include a Zoom-generated transcript, the recording's audio is sent to our speech processing sub-processor to produce a transcript. These requests are excluded from that provider's model improvement program, so audio retrieved through the Zoom integration is not used to train or improve the provider's models.
This exclusion is specific to the Zoom integration. The Google Meet integration sends no audio to a speech processing sub-processor at all, because ClozeLoop reads only the transcripts Google Meet generates. Content that reaches ClozeLoop through other paths is handled as described in the Artificial Intelligence and Machine Learning section above, including provider model improvement programs and how a customer may request exclusion.
Recordings, transcripts, and participant reports retrieved through the integration may contain personal information about meeting participants, including individuals outside your organization. Your organization is responsible for obtaining any consents required by applicable law from meeting participants, as described in the Our Role in Handling Your Information section above.
An administrator may disconnect the integration at any time through the Zoom App Marketplace by removing the ClozeLoop app from your Zoom account, or through the integrations settings in your ClozeLoop workspace. On disconnection, the stored OAuth token is deleted and ClozeLoop no longer has access to your Zoom account. Transcripts and scoring output previously stored in your ClozeLoop workspace are retained under the Data Retention section unless you request deletion.
ClozeLoop offers an optional integration with Google Meet. The integration is enabled only when an administrator at your organization connects it and authorizes ClozeLoop's access. This section describes what the integration accesses and how that information is handled. A customer facing overview of the integration is available at trust.clozeloop.ai/meet.
A Workspace administrator connects the integration through Google's OAuth consent flow, granting read-only scopes. The administrator then approves those same read-only scopes for the organization's users through the domain-wide delegation control in the Google Admin Console. Both the OAuth grant and the delegation grant are revocable by the administrator at any time from the Google Admin Console.
ClozeLoop's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
If your organization connects Google Meet, we access the following on a read-only basis in order to score calls:
We do not access Google Meet recordings or audio, Google Drive files, Google Calendar, or Gmail through this integration. We do not create, modify, or delete anything in your Google Workspace. Access is limited to the read-only scopes your administrator approves and can be revoked by your administrator at any time.
We store the administrator's OAuth token, encrypted at rest and deleted when the integration is disconnected, together with the administrator's email address used to verify the delegation grant.
Transcripts are fetched from Google on demand at the time a call is scored, not continuously. The transcript text, the scoring output generated from it, and associated metadata such as the call date and participants are retained in your ClozeLoop workspace and are subject to the Data Retention section of this Privacy Policy. You may request deletion of a transcript at any time.
Transcripts retrieved through the Google Meet integration are processed by the language model sub-processors listed above. Because ClozeLoop reads only transcripts from Google Meet and never reads Meet recordings or audio, no audio from this integration is ever sent to a speech processing sub-processor. This differs from the Zoom integration, where a recording's audio may be transcribed when Zoom did not generate a transcript. Information received through this integration is never sold, never used for advertising, and never used to train or improve generalized models.
Conference records and transcripts retrieved through the integration may contain personal information about meeting participants, including individuals outside your organization. Your organization is responsible for obtaining any consents required by applicable law from meeting participants, as described in the Our Role in Handling Your Information section above.
An administrator may disconnect the integration at any time from the integrations settings in your ClozeLoop workspace, or from the Google Admin Console by removing the ClozeLoop entry under domain-wide delegation and, optionally, under third-party app access. On disconnection, the stored OAuth token is revoked and deleted and ClozeLoop no longer has access to your Google Workspace. Transcripts and scoring output previously stored in your ClozeLoop workspace are retained under the Data Retention section unless you request deletion.
ClozeLoop offers an optional integration with Google Calendar that helps a user prepare for and run their one on one and customer meetings from inside ClozeLoop. Unlike the integrations above, this integration is connected by each individual user for their own calendar. It is never enabled for a user by an administrator, and one user's connection gives ClozeLoop no access to another user's calendar.
ClozeLoop's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
If you connect Google Calendar, we read events from your primary calendar within a limited upcoming date range, in order to show your meetings inside ClozeLoop and to attach the right agenda to the right meeting. For each event we read the title, start and end time, organizer, attendee list with each attendee's name, email address, and response status, meeting link, location, a short excerpt of the description, and whether the event repeats. We use the email address on your Google account, obtained from the sign-in information you approve at connection, to tell colleagues at your own email domain apart from people outside it.
Meeting details that you connect to a ClozeLoop agenda or meeting record, such as the meeting title, time, and invited participants, are visible to other authorized users at your organization who can see that agenda or record, for example the other participant in a one on one, as described in the With Your Customer or Employer section above.
When a colleague at your organization schedules a meeting with you in ClozeLoop, ClozeLoop shows them the times you are busy on the day they are booking, so they can avoid a conflict. It shows only when each busy time starts and ends, never the title, attendees, or description of any event.
We do not read any calendar other than your primary calendar, and we do not read your Gmail, your contacts, or your Drive files.
The same connection lets ClozeLoop write to your calendar, but only in response to an action you take in ClozeLoop. Specifically, ClozeLoop can create a meeting you schedule from ClozeLoop, including its title, time, attendees, and a Google Meet link, and send the invitation to the attendees you chose. It can add a link to the ClozeLoop agenda into the description of a meeting you connect to that agenda, and record a private reference to that agenda on the event. It can change the time of a meeting when you reschedule it in ClozeLoop, which notifies the attendees. ClozeLoop does not delete events, with one exception you control: when you archive a ClozeLoop agenda, you can choose to cancel its meeting, and ClozeLoop then cancels that meeting only if you organize it, it has not happened yet, and it is linked to that agenda, which sends the attendees a cancellation. ClozeLoop does not modify events you have not connected to ClozeLoop, and does not write to your calendar on any schedule of its own.
We store the OAuth token that authorizes your connection, encrypted at rest and deleted when you disconnect, together with the email address of the Google account you connected and the date you connected it. A short-lived access token is cached only for as long as Google keeps it valid.
Calendar events are read from Google on demand when you open the relevant screen in ClozeLoop. We do not keep a copy of your calendar. Meeting agendas and notes that you create in ClozeLoop are stored in your ClozeLoop workspace and are subject to the Data Retention section of this Privacy Policy.
Where you ask ClozeLoop to draft or suggest agenda content for a meeting, the meeting information described above may be processed by the language model sub-processors listed above. Information received through this integration is never sold, never used for advertising, and never used to train or improve generalized models.
Calendar events may contain personal information about attendees, including individuals outside your organization. Your organization is responsible for obtaining any consents required by applicable law, as described in the Our Role in Handling Your Information section above.
You may disconnect Google Calendar at any time from the calendar settings in your ClozeLoop workspace, or by removing ClozeLoop's access at myaccount.google.com/permissions. On disconnection, the stored token is revoked and deleted and ClozeLoop no longer has access to your calendar. Events already created on your calendar remain on your calendar; agendas and notes stored in your ClozeLoop workspace are retained under the Data Retention section unless you request deletion.
ClozeLoop offers an optional integration with Outlook and Microsoft 365 calendars that helps a user prepare for and run their one on one and customer meetings from inside ClozeLoop. Like the Google Calendar integration, it is connected by each individual user for their own calendar, and one user's connection gives ClozeLoop no access to another user's calendar. Some organizations require a Microsoft 365 administrator to approve ClozeLoop before their users can connect. That approval only lets users connect their own calendars; it gives ClozeLoop no access to any calendar by itself.
If you connect an Outlook calendar, we read events from your default calendar within a limited date range, through Microsoft Graph, in order to show your meetings inside ClozeLoop and to attach the right agenda to the right meeting. For each event we read the title, start and end time, organizer, attendee list with each attendee's name, email address, and response status, online meeting link, location, a short excerpt of the description, and whether the event repeats. We use the email address on your Microsoft account, obtained from the sign-in information you approve at connection, to tell colleagues at your own email domain apart from people outside it.
Meeting details that you connect to a ClozeLoop agenda or meeting record, such as the meeting title, time, and invited participants, are visible to other authorized users at your organization who can see that agenda or record, for example the other participant in a one on one, as described in the With Your Customer or Employer section above.
When a colleague at your organization schedules a meeting with you in ClozeLoop, ClozeLoop shows them the times you are busy on the day they are booking, so they can avoid a conflict. It shows only when each busy time starts and ends, never the title, attendees, or description of any event.
We do not read any calendar other than your default calendar, and we do not read your email, your contacts, your files, or your Teams chats.
The same connection lets ClozeLoop write to your calendar, but only in response to an action you take in ClozeLoop. Specifically, ClozeLoop can create a meeting you schedule from ClozeLoop, including its title, time, attendees, and a Microsoft Teams link where your account supports one, and send the invitation to the attendees you chose. It can add a link to the ClozeLoop agenda into the description of a meeting you connect to that agenda, and record a private reference to that agenda on the event. It can change the time of a meeting when you reschedule it in ClozeLoop, which notifies the attendees. ClozeLoop does not delete events, with one exception you control: when you archive a ClozeLoop agenda, you can choose to cancel its meeting, and ClozeLoop then cancels that meeting only if you organize it, it has not happened yet, and it is linked to that agenda, which sends the attendees a cancellation. ClozeLoop does not modify events you have not connected to ClozeLoop, and does not write to your calendar on any schedule of its own.
We store the OAuth token that authorizes your connection, encrypted at rest and deleted when you disconnect, together with the email address of the Microsoft account you connected and the date you connected it. A short-lived access token is cached only for as long as Microsoft keeps it valid.
Calendar events are read from Microsoft on demand when you open the relevant screen in ClozeLoop. We do not keep a copy of your calendar. Meeting agendas and notes that you create in ClozeLoop are stored in your ClozeLoop workspace and are subject to the Data Retention section of this Privacy Policy.
Where you ask ClozeLoop to draft or suggest agenda content for a meeting, the meeting information described above may be processed by the language model sub-processors listed above. Information received through this integration is never sold, never used for advertising, and never used to train or improve generalized models.
Calendar events may contain personal information about attendees, including individuals outside your organization. Your organization is responsible for obtaining any consents required by applicable law, as described in the Our Role in Handling Your Information section above.
You may disconnect your Outlook calendar at any time from the calendar settings in your ClozeLoop workspace, which deletes the stored token, or by removing ClozeLoop's access in your Microsoft account: for a work or school account at myapps.microsoft.com, and for a personal account at account.live.com/consent/Manage. On disconnection ClozeLoop no longer has access to your calendar. Events already created on your calendar remain on your calendar; agendas and notes stored in your ClozeLoop workspace are retained under the Data Retention section unless you request deletion.
ClozeLoop offers an optional Slack app. It is enabled only when an administrator at your organization connects it to your Slack workspace and authorizes ClozeLoop's access. Each person then chooses whether to link their own Slack account to their ClozeLoop account. This section describes what the app accesses and how that information is handled. A customer facing overview of the app is available at trust.clozeloop.ai/slack.
The Slack app uses bot permissions only and never acts as an individual user. It does not read the message history of any channel, private channel, or direct message. ClozeLoop receives only what a person in your workspace sends to it: a command they run, a button they press, and a message they choose to log to ClozeLoop.
To deliver the app, we access the following:
We send direct messages to people who have linked their accounts, and posts to the channel your administrator chooses. ClozeLoop never posts an individual's scores or coaching to a channel, and never posts to a channel shared with another organization.
We store your workspace's identifier and name, and the token that authorizes the app. The token is encrypted at rest and is deleted when the app is removed.
For each person who links their account, we store their Slack member identifier and the ClozeLoop account it belongs to. Email addresses are compared at the time of linking. To avoid sending the same notification twice, we keep a record of which notification was delivered to which person and when, without the message content, for seven days.
A message a person chooses to log to ClozeLoop becomes a coaching note, agenda item, or coaching request in your ClozeLoop workspace. It is visible to the people at your organization who can see that note, agenda, or request, and is retained under the Data Retention section of this Privacy Policy.
Information received through the Slack app is used only to provide ClozeLoop's services to your organization. A message logged to ClozeLoop is handled like any other content in your workspace, as described in the Artificial Intelligence and Machine Learning section above. It is never sold, never used for advertising, and never used to train or improve generalized models.
An administrator may remove the app at any time from the integrations settings in your ClozeLoop workspace, or from Slack's app management for your workspace. On removal, the stored token is deleted, every person's link ends, and ClozeLoop no longer has access to your Slack workspace. A person may also unlink their own account at any time. Coaching notes, agenda items, and coaching requests previously logged to your ClozeLoop workspace are retained under the Data Retention section unless you request deletion.
The ClozeLoop Transcript Capture browser extension is a companion tool that lets authorized ClozeLoop users capture call transcripts from supported third-party call recording and meeting platforms and submit them to ClozeLoop for analysis. This section provides additional detail about the extension.
Personally identifiable information: your ClozeLoop account credentials or API key, which authorize the extension to send content to your ClozeLoop workspace.
Website content: call transcript text that you choose to capture from a supported page, and text you choose to select and score using the extension.
The extension operates only when you activate it on a supported page.
The extension sends captured transcript content to ClozeLoop for analysis using the API key associated with your ClozeLoop account.
The extension does not read or transmit content from pages that are not supported and that you have not activated.
The extension does not sell, share, or use captured content for any purpose other than delivering it to your ClozeLoop workspace for analysis.
The extension does not use captured content or any other data it accesses to train AI models or for creditworthiness or lending purposes.
The extension requests only the permissions necessary to identify supported call recording and meeting pages, capture transcript content when you activate it, and communicate with the ClozeLoop backend. Permission details are visible on the extension's Chrome Web Store listing.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this Privacy Policy. If we make material changes, we will provide additional notice, which may include emailing account administrators or posting a prominent notice within the Services. Your continued use of the Services after the effective date of an updated Privacy Policy constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or would like to exercise any of your privacy rights, please contact us:
ClozeLoop, Inc.
7055 Old Katy Road, #1054
Houston, TX 77024
Email: info@clozeloop.com